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Press Release

Press Releases

Expected announcement from Energy Secretary on rising energy bills

Which? press release

Ahead of today's expected announcement from the Energy Secretary on household energy bills, Which? Executive director Richard Lloyd says:

"Today's announcement means the Prime Minister's commitment should become a reality. However to keep energy bills down, there must be more effective competition between suppliers in the energy market.

"Prices will only be kept as low as possible if customers are able to compare their current deal against the rest of the market, and can easily switch. So the Government must also ensure energy prices are presented in a clear, consistent and simple way.

"There is a worrying lack of transparency in the energy market - we have seen inflation-busting energy bill hikes at the same time as large profit announcements from energy suppliers, so people will rightly be questioning whether they're paying a fair price for their energy. That's why we are repeating our call for the Government to launch an urgent and swift independent review in to what's really behind the rising cost of energy."

Key messages:

The PM committed to "legislating so that energy companies have to give the lowest tariff to their customers".

Today's announcement means this commitment should become a reality, moving people onto the cheapest deal offered by their existing supplier while allowing them a tariff of their choice.

But to keep energy bills down, there must be more effective competition between suppliers in the energy market

Prices will only be kept as low as possible if their customers are able to easily compare their current deal against the rest of the market, and can easily switch. So it must also be possible for people to effectively compare tariffs, at a glance, to see whether an alternative supplier can offer a cheaper deal.

Yet our research also found only one in 10 people were able to identify the cheapest deal when presented with a range of standard energy tariffs. So the Government must also ensure energy prices are presented in clear, consistent and simple way.

More must also be done to make sure the cheapest price by default is also a fair price.

There is a worrying lack of transparency in the energy market - we have seen inflation-busting energy bill hikes at the same time a large profit announcements from energy suppliers, so people will rightly be questioning whether they're paying a fair price for their energy.

That's why we are repeating our call for the Government to launch an urgent and swift independent review in to what's really behind the rising cost of energy.

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