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Britain's biggest bus operators to introduce Oyster-style smart ticketing in England's city regions

Go-Ahead | Go-Ahead

3 min read Partner content

Greater Manchester to be early winner from transformational initiative All city regions to have multi-operator smart ticketing during 2015 Commitment follows detailed planning and liaising with technology suppliers.

Britain’s biggest bus operators today announced plans to launch London-style smart ticketing across England’s largest city regions.

The ground-breaking pledge by the country’s major bus companies – Stagecoach, First, Arriva, Go Ahead and National Express – will deliver multi-operator smart ticketing to millions of bus customers across England during 2015.

Greater Manchester will be an early winner from the “transformational initiative”, helping support the area’s wider growth plans.

It will also benefit Tyne and Wear, Merseyside, South Yorkshire and West Yorkshire along with the city regions of Nottingham, Leicester and Bristol. In the West Midlands nearly 30 operators are already part of the Swift smart multi-operating ticketing scheme providing new products and convenient travel across the region

The country’s biggest bus providers have spent several months finalising their plans and this work has included liaising with IT suppliers and the Department for Transport.

The plans represent a multi-million pound investment by operators in what is the biggest smart ticketing project in the UK’s history. The technology will allow smaller bus operators to be included and provide a platform to extend the system to other modes, such as trams and trains.

Bus customers in the country’s city regions already have strong bus networks. Operators have invested £1.4bn in the past five years on new buses for English regions outside London. In addition, weekly bus fares outside the capital are up to 40% cheaper than they are in London. Punctuality in many city regions is also better than in London.

More than one billion passenger journeys a year are made on buses outside London. Bus services also link the country’s national rail stations and key tram stops and interchanges, as well as major business parks.

Smart ticketing plans are part of a longer-term commitment by UK bus operators to deliver further benefits for passengers. These include working with local authorities and central Government to ensure most effective use of resources to deliver improvements for passengers and helping to ensure that devolved funding which currently supports bus services continues to be spent on measures which will increase bus use.

In a joint statement, Stagecoach Group Chief Executive Martin Griffiths, First Group Chief Executive Tim O’Toole, Go Ahead Chief Executive David Brown, Arriva Chief Executive David Martin and National Express Chief Executive Dean Finch said: “Millions of people in our biggest city regions will benefit from this transformational initiative in London-style smart ticketing. It will deliver an even bigger programme and wider benefit than the capital’s Oyster system.

“Bus operators share the aspirations of our city regions to become growing economic powerhouses and we know high quality public transport is an important part of making that happen.”

Bus operators also urged central and local Government to work with them to improve bus services across the country.

The transport group Chief Executives added: “We have a shared responsibility to get the most benefit from our country’s buses, which are crucial to high streets up and down the country and are used by millions of people every day to access work, health, education and leisure.

“By working together, bus operators, local authorities and the Government can make our buses even better. Crucially, our plans for smart ticketing can be delivered in a matter of months, rather than years of waiting and the unnecessary cost of wholesale changes to the way bus services are delivered.”

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