Transport Focus Address Fleetbank House 2-6 Salisbury Square London EC4Y 8AE www.transportfocus.org.uk Transport Focus is Britain’s independent consumer champion making a difference for road, bus, rail and tram users. Our mission is to get the best deal for passengers and road users. With a strong emphasis on evidence-based campaigning and research, we ensure that we know what is happening on the ground. We use this knowledge to influence decisions on behalf of passengers and road users, to secure improvements and make a difference. Transport Focus was set up to protect consumers and is an independent, not-for-profit organisation. Find out more on our website www.transportfocus.org.uk or follow us on Twitter @transportfocus More Close Transport Focus Transport Focus is Britain’s independent consumer champion making a difference for road, bus, rail and tram users. Our mission is to get the best deal for passengers and road users. With a strong emphasis on evidence-based campaigning and research, we ensure that we know what is happening on the ground. We use this knowledge to influence decisions on behalf of passengers and road users, to secure improvements and make a difference. Transport Focus was set up to protect consumers and is an independent, not-for-profit organisation. Find out more on our website or follow us on Twitter @transportfocus