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Tue, 2 June 2020

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The use of individuals’ data in the betting and gaming sector

Betting And Gaming Council

3 min read Member content

Recent media reports suggested that betting companies had access to an educational database – the Learning Records Service – which includes the personal details of 28 million pupils aged 14 and above from state and private schools and colleges across the UK. The development was framed as one of the ‘biggest breaches of government data’.


Recent media reports suggested that betting companies had access to an educational database – the Learning Records Service – which includes the personal details of 28 million pupils aged 14 and above from state and private schools and colleges across the UK. The development was framed as one of the ‘biggest breaches of government data’.

These stories are categorically untrue.

GB Group the company accused of giving access to the data base to gambling companies, in actual fact, provides age-verification services to a range of organisations from banks to government agencies and betting companies.

All betting companies are legally required to verify the age of people who wish to join to ensure that they are over the age of 18.

Some of our members have used GB Group to assist with age verification checks. This involves our members providing GB Group with the name, address and date of birth of the individual who has applied to open an account.  GB Group then matches the information against data from multiple databases, via secure and encrypted API connections.

A simple ‘Match’ or ‘No Match’ is returned to our member company, which confirms or not if the applicant has provided true information on their application. This therefore confirms or otherwise that the applicant is over the age of 18.

The service provided by GB Group has had a significant positive impact on ensuring that no one under the age of 18 is permitted to open a betting account or place a bet online.

Rather than being a means to induce young people towards gambling, this data usage is a crucial way in which operators prevent underage gambling.

At the BGC, we are acutely aware of the scrutiny currently levelled at our industry, from the public, politicians and the media.

But in this important dialogue, it is crucial that media outlets are facilitators of the truth. In this instance, contrary to these reports, data is used to protect a vulnerable group of society from betting and gaming illegally, not to encourage them to do so.

Indeed, a recent report by the Gambling Commission illustrated how measures such as these have significantly restricted the occurrence of underage gambling. The forms of gambling that are most prevalent among those aged under 18 are the purchase of national lottery tickets or playing cards with family and friends.

Our members operate a zero-tolerance policy for any individuals engaging with betting and gaming under the legal age. Our members’ relationship with age-verification companies is one vital way we ensure that those underage don’t gamble with our members.

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