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Sat, 19 July 2025
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Articles tagged with: consumer protection
The international fightback against dangerous products sold online Partner content
Communities
By Which?
The international fightback against dangerous products sold online
After years of campaigning, Director of Policy and Advocacy at Which?, Rocio Concha, explains why now is a crucial turning point for the regulation of online marketplaces.
The government’s fraud strategy must bring all sectors together Partner content
Communities
By Which?
The government’s fraud strategy must bring all sectors together
If the government's fraud strategy is to be successful, it must bring together all sectors to stay one step ahead of scammers.
It’s time for all sectors to step up and protect their customers from fraud Partner content
Communities
By Which?
It’s time for all sectors to step up and protect their customers from fraud
Impersonations of delivery companies. Bogus investment schemes promising life-changing returns. Fictitious items for sale on online marketplaces. Fake WhatsApp messages from ‘children’ in a bid to extract money from unwitting parents. Messages purportedly from the government claiming you are entitled to free money.
The insurance market is causing consumers all sorts of difficulties. Here’s what needs to happen Partner content
Communities
By Which?
The insurance market is causing consumers all sorts of difficulties. Here’s what needs to happen
Car insurance premiums have been enough to drive motorists round the bend recently. While the worst of price rises may have now passed, it’s little comfort for drivers who have had to shell out hundreds of pounds more for cover than they would have done just a few years ago.
Clare Moriarty: Action is needed now to avoid a winter of discontent for energy customers
Economy
By Dame Clare Moriarty
Clare Moriarty: Action is needed now to avoid a winter of discontent for energy customers
More than half a year since the energy market went into freefall, the bill for supplier failures is still mounting.
Why the government should include a Competition and Consumer Bill in this year's Queen's Speech Partner content
Economy
By Which?
Why the government should include a Competition and Consumer Bill in this year's Queen's Speech
With a cost of living crisis looming, the government can support households and businesses with legislation that puts consumers at the forefront.
Why the Government needs to rethink its approach to the energy crisis Partner content
Economy
By Choose
Why the Government needs to rethink its approach to the energy crisis
The chancellor’s £350 help package for energy customers is unwanted and ineffective.
Partner content
Economy
By Mobile UK
NCSC launches new guidance for organisations on securely communicating with customers via SMS and phone calls
For trade deals to succeed the government must put consumers first Partner content
Economy
By Which?
For trade deals to succeed the government must put consumers first
Consumer interests and protections should be at the forefront of the UK's trade deal ambitions.
For travel reform to take off, passengers must first be on board Partner content
Culture
By Which?
For travel reform to take off, passengers must first be on board
The travel industry has suffered more than most since the onset of the pandemic but its recovery cannot come at the expense of consumer rights. Today, I will appear before the Transport select committee to argue for greater protection for travellers as we look towards a fairer future.
Trusted information and good consumer protections would give people the confidence to make their homes ready for net zero
Energy
By Gillian Cooper
Trusted information and good consumer protections would give people the confidence to make their homes ready for net zero
The government has finally set out the road map for how we decarbonise the UK’s homes and buildings in its long-awaited Heat and Buildings Strategy.
We need to put power back in the hands of the people online Partner content
Culture
By Which?
We need to put power back in the hands of the people online
Facebook and Google's consumer data is worth billions. It’s time for "take back control" to apply to the online world too.
Boris Johnson must put consumers at the heart of net zero or risk derailing 2050 target
Economy
By Dame Clare Moriarty
Boris Johnson must put consumers at the heart of net zero or risk derailing 2050 target
Right now, the process for adapting homes to make them energy efficient and low-carbon is too complicated.
Millions of UK consumers could be about to hold a billion-dollar tech giant to account. Here’s how Partner content
Economy
By Which?
Millions of UK consumers could be about to hold a billion-dollar tech giant to account. Here’s how
Which? is bringing a landmark claim against tech giant Qualcomm not only so consumers can get their money back, but to send a message to big companies that manipulative practices and abuse of power is unacceptable