Menu
Thu, 18 July 2024

Newsletter sign-up

Subscribe now
The House Live All
The regeneration game: creating great places Partner content
By Urban Splash
Communities
How process and broken promises have stalled progress towards veterans' wellbeing Partner content
Communities
What Battersea wants to see in the first 100 days of the new government Partner content
Communities
New opportunities: strengthening UK & EU relationships once more Partner content
By Christina Georgaki
Press releases

UK Mobile Operators Extend Support To Help With Relief Efforts In Turkey And Syria

Mobile UK

2 min read Partner content

UK mobile operators EE, Three, Virgin Media O2 and Vodafone have announced new measures to assist those affected by the devastating earthquake in Turkey and Syria.

For further details see below:  

‍‍EE

  • Phone calls, texts and data used in Turkey and Syria are free-of-charge for EE customers between 6 February and 10 February (inclusive)
  • Calls from the UK to Turkey and Syria are free

Three

  • All charges associated with calls and texts from the UK to both Turkey and Syria until 20 February will be credited back into customers’ accounts

‍Virgin Media O2

  • Customers will receive credit back for the cost of SMS messages sent to and from the UK to Turkey and Syria until 20 February
  • Virgin Media O2 is supporting humanitarian charity Jangala by funding ‘Big Boxes’ that help provide internet connectivity to support the relief efforts in the countries  

‍Vodafone

  • Vodafone UK customers who use minutes or texts in Turkey and Syria until 13 February will be credited back into their accounts  
  • The cost of calls and texts from customers in the UK to the countries affected will be credited back into their accounts

The Turkish Government wishes to minimise traffic on the county’s mobile infrastructure, therefore contacting friends and loved ones by SMS is recommended.  

‍Further information

Further information about the actions taken by mobile network operators can be found below:

EE - https://twitter.com/EE/status/1622928164719656961 

Three - https://twitter.com/ThreeUK/status/1623046032685780992 

Virgin Media O2 - https://news.virginmediao2.co.uk/virgin-media-o2s-support-to-those-affected-by-earthquakes-in-turkey-syria/ 

Vodafone - https://twitter.com/VodafoneUK/status/1622629278046208005?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Etweet 

Associated Organisation
Partner content
Connecting Communities

Connecting Communities is an initiative aimed at empowering and strengthening community ties across the UK. Launched in partnership with The National Lottery, it aims to promote dialogue and support Parliamentarians working to nurture a more connected society.

Find out more