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UK Finance and Building Societies Association respond to announcement of FCA consultation on mortgage payment deferrals

Building Societies Association

2 min read Partner content

Lenders will respond by 10:00 deadline on 5 November

Responding to the announcement of the Financial Conduct Authority’s consultation today on proposals to support mortgage borrowers impacted by coronavirus,

Eric Leenders, Managing Director of Personal Finance at UK Finance, said:

“Lenders are continuing to provide unprecedented levels of support to help customers through the Covid-19 crisis and have been working closely with the FCA to ensure that customers impacted by the new lockdown measures will be able to access the assistance they need, including being able to defer payments on their mortgages where this can help. While these arrangements are being put in place customers seeking to access this support do not need to contact their lenders yet. Lenders will provide information shortly on how to apply for this support.”

“The sector is working closely with the Financial Conduct Authority to ensure customers impacted by the new lockdown measures will be able to access the most appropriate support.”

Robin Fieth, Chief Executive of the Building Societies Association (BSA), said:

“We recognise that the ongoing economic issues being caused by the Pandemic are generating significant issues for some households. Hence the extension of this payment deferral scheme. For those with a mortgage the best advice will always be to continue to pay if you can, and to discuss any concerns early with your lender. For those who are having difficulties, a payment deferral for a total of 6 months followed by ongoing tailored support are available. Lenders are working hard to support their customers through this time.” 

UK Finance and the Building Societies Association (BSA) will respond to the FCA’s consultation and, with our members, will continue to work with the regulator on measures to support mortgage customers impacted by Covid-19.

Customers seeking to access this support do not need to contact their lenders yet. Lenders will shortly provide information on how to apply for this support.

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