Try out Mobile UK’s interactive landscape challenge to see how connected you are.

Mobile UK, the industry body for the UK’s Mobile Network Operators (MNOs), has launched ‘Live Better Connected’, a brand-new campaign designed to educate people and improve awareness about how individuals and society as a whole rely on mobile connectivity.

We are thrilled to announce that our Digital Champions campaign has been nominated in the ‘Campaign of the Year’ category in the upcoming Mobile Industry Awards 2023.

Hamish MacLeod, Mobile UK’s Chief Executive, gave a keynote speech at the Westminster eForum policy conference, discussing the next steps for the UK mobile industry. He pointed to the Government’s upcoming Wireless Infrastructure Strategy, as important to both the industry and the Government’s ambitions to deploy advanced next generation 5G networks. Hamish was joined by Director of Mobile Network Strategy at Ofcom, Brian Potterill.

As an industry we understand many of our customers are impacted by the cost-of-living crisis. We are committed to doing our part to support customers most affected and all four UK mobile network operators have introduced several ways to help vulnerable customers.

Mobile UK's new report suggests that councils should be putting digital at the heart of their social care delivery strategies.

Mobile network operators, alongside the wider telecoms industry, have come together and agreed with the Secretary of State for Digital, Culture, Media, and Sport, the Rt Hon Nadine Dorries MP, and the Chancellor of the Duchy of Lancaster, the Rt Hon Steve Barclay MP, a set of commitments to support and protect vulnerable customers who are struggling with their bills due to the cost-of-living crisis, and to help them remain connected. 

It should not become the norm for customers to be left in the dark about mid-contract price rises. With the cost-of-living crisis, it’s time that Ofcom intervenes so that people can have certainty when it comes to their bills.