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HFSS is an opportunity for real brand innovation

HFSS is an opportunity for real brand innovation
Nicola Pegg, Director of Research and Development

Nicola Pegg, Director of Research and Development | Suntory Beverage & Food GB&I

5 min read Partner content

Coming into force from this October, new HFSS legislation is considered the most significant change to the food and drink industry in decades, but how can businesses use the upcoming milestones as an opportunity for brand innovation?



Nicola Pegg, Director of Research and Development at Suntory Beverage & Food GB&I (SBF GB&I) explains the journey the makers of Lucozade and Ribena have been on to reduce sugar in its much-loved drinks. 

 


Over the last six years, since the Government first announced the UK Soft Drinks Industry Levy (SDIL), there has been a huge effort across our industry to reduce the sugar content of soft drinks to support consumers make healthier choices. In fact, the British Soft Drinks Association reports that low/no calorie soft drinks accounted for 68.6% of sales in the market in 2020[1].

At the same time, we’ve seen a growing trend of health-conscious consumers showing an interest in lower sugar or lower calorie drink formats. We have seen drinks companies start to react to these changing consumer demands by launching new products, but the new High in Fat, Sugar or Salt (HFSS) restrictions will cause widespread changes in our industry we’ve not seen before.

Brands are now faced with a crossroads ahead of restrictions coming in to force from October this year: transform their business to provide healthier alternatives for consumers, or face barriers in how they promote and sell their products.

Since 2016, we have invested over £13 million into the reformulation of our drinks and removed over 25,000 tonnes of sugar from our products and 98 billion calories from our consumers’ diets

At SBF GB&I, our ‘Growing for Good’ vision means we have always been committed to having a positive impact on the lives of our consumers, providing them with a choice of great tasting drinks and enabling them to lead more active, healthier lifestyles. We started our reformulation journey back in 2013, long before the new HFSS restrictions or the ‘sugar tax’ were considered which means today, we can proudly say that all our favourite soft drink brands like Ribena, Lucozade and Orangina are already non-HFSS.

But, how did we get here?

For a start, we began by seeking to understand what consumers look for when they purchase soft drinks. Research showed us that half of consumers were actively looking for brands with less sugar. We also discovered that sugar was the number one reason consumers wouldn’t buy a soft drink[2] at that time.  

Based on these findings, we saw an opportunity to capitalise on this lower sugar trend, whilst also doing right by our consumers by reducing our added sugar content to help them lead healthier lives.      

We are fortunate that with iconic British brands such as Lucozade and Ribena, we have a strong relationship with our consumers who have enjoyed our drinks from as early as 1927. But with this comes a responsibility, so it was important that we reformulated in a way that didn’t compromise on taste and meant we were still providing the same trusted drinks that they know and love. This involved extensive tests and trials to make sure our drinks stayed as close to their classic flavourings as possible.

The first step on our reformulation journey was in 2013, when we decided to take the pivotal decision to remove 1,000 tonnes of sugar and 4 billion calories from Lucozade and Ribena.

The next milestone in our journey was the announcement of our comprehensive reformulation programme in 2016. It was at this moment that we outlined our ambition to remove more than half of Lucozade and Ribena’s added sugar content, with the overall aim to inspire UK consumers to lead healthier, more active lives. This was a bold move at the time and the changes didn’t come without criticism, but setting out this clear path has led us to the strong position we are in today ahead of industry restrictions coming into effect from October. 

Whilst we can proudly say all our favourite soft drinks brands are already non-HFSS, our commitment to innovating for our consumers doesn’t end here

Since 2016, we have invested over £13 million into the reformulation of our drinks and removed over 25,000 tonnes of sugar from our products and 98 billion calories from our consumers’ diets – while still delivering great tasting drinks. The progress that we have made has set us apart from our competitors - reducing sugar by more than twice the UK industry average[3].

Suntory 1At the same time, we have also invested £30 million to help get the nation moving more. We have inspired 1.5 million people to move more through our ‘Made to Move’ campaign fronted by Anthony Joshua OBE. And we partnered with Active Communities Network to launch ‘B Active’ programmes, designed to help increase physical activity as well as improve the lifestyles and prospects of young people aged 16-24. Over three years the programmes reached over 10,000 young people – a third of whom volunteered in their local communities and a fifthing gain vocationally-recognised qualifications.

Whilst we can proudly say all our favourite soft drinks brands are already non-HFSS, our commitment to innovating for our consumers doesn’t end here. We are continuing to invest in new soft drinks that still have the same great taste but sit under the HFSS threshold. This was the case with last year’s launch of Lucozade Alert, our new low-calorie stimulation drink, with Vitamin B3 to help reduce tiredness, that was developed at speed during the pandemic.

We are extremely proud of the work we have done so far at SBF GB&I, but we recognise we can go even further and will continue to set ourselves ambitious targets. Like the rest of the soft drinks industry, we need certainty in order to continue to innovate. As our reformulation journey has shown, it can take significant time and investment to deliver reformulation and innovation successfully, so it’s vital we have clear, fixed targets to aim for and a consistent and stable policy environment to operate in. We firmly believe soft drinks have a place in a balanced diet and we share the Government’s ambition to encourage healthier lifestyles to tackle obesity rates in the UK.

 

 

[2] Marketing Science Unlimited Survey March 2016:2000 UK Respondents

[3] Kantar, October 2020

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