Emergency measures to support the rail industry through coronavirus - Transport Focus and London TravelWatch response
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It is right that Government and train companies have has recognised the exceptional circumstances posed by coronavirus and allowed refunds on Advance tickets and unused time on Season tickets.
Commenting on the emergency measures to support the rail industry through coronavirus, Transport Focus and London TravelWatch Chief Executive Anthony Smith said:
“Creating stability is important for passengers and for the wider economy – train operators must survive to keep services running in these challenging times and get back up and running again as soon as this is over.
“It is right that Government and train companies have has recognised the exceptional circumstances posed by coronavirus and allowed refunds on Advance tickets and unused time on Season tickets. This victory for common sense will be a welcome relief for passengers who feared that they had lost their money.”
